Account Setup

Support


Context Help

If you feel lost inside our Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A context menu will show up. It contains thorough info about all the actions that you can perform on that particular page. Each pop-up window appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive array of tutorial videos describing how to work with our hosting Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can quickly get to know our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you searching for, take a gaze at our comprehensive FAQ database, which includes questions asked by actual people and offers real solutions. We periodically "revamp" our Frequently Asked Questions database with new Q&A's in order to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, you can touch base with our fantastic team of client support engineers available 24x7 and ready to assist you with any query. Each trouble ticket you send will be replied to in less than 60 minutes (the average support ticket response time is approximately twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 266811

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com